Privacy & Policy

Website:
https://merchantspackage.com
Company / Owner:

Last Updated:

Support:

DPO Contact:

Agreement Number:

General Policy & Terms

This is the ‘Privacy Policy’ for the website/web page listed above and any other web properties we own that are linked directly or indirectly from this website which from this point may be referred to as ‘the website‘. The website belongs to / is licensed to the above-listed company which from this point will be referred to as ?the company / we / us?. We may refer to you as ‘you / visitors / customers / users / guests‘.

By using the website you accept and agree to be bound and abide by the Terms & Conditions, Privacy Policy, Cookie Policy & Earnings / Results Disclaimer – if you don’t agree with these you must stop using our website, all affiliated websites we own & any social properties we own on sites such as Facebook, Twitter, YouTube, Instagram, LinkedIn & Pinterest which from this point may be referred to as ‘social media properties’.

Purpose of the Policy

This policy explains what happens to any data that you may provide us & data obtained by any automatic processes running on this website. By using the website you accept the data practices described in this document. You may also request for any such data to be disclosed to you or to be removed & how to go about it.

This privacy policy has been compiled to better serve anyone who is concerned about how their ‘Personally Identifiable Information’ is used by the company. Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with local / regional / international laws.

What Information We Collect

We are committed to safeguarding and preserving the privacy of all our customers & website users. In the running of this website we may collect and hold the following data:

Non-sensitive data such as your name & email address.
Details about how you use our website such as: which pages you view, and what links you click.
Automated information such as your IP Address, geographic location, and which type of software / hardware you used to access our website.
We may also collect other non-sensitive data such as mouse movements & shopping carts that have items in them.

We do not collect or store sensitive information such as credit card information, home addresses, or banking logins

How We May Collect Data About you

We may use the following ways to collect data about you:

Website forms / surveys.
Automated processes / scripts.
Cookies.

How We Collect Information Using Forms

We may if appropriate use forms to collect data about you / your preferences to help better understand your needs, skill levels & interests – this is data you enter voluntarily.

You may also create data on our servers such as text / graphics if the application allows you to do so.

Your credit card information is not processed / stored on our servers but rather on the merchant bank’s secure servers.

How We Collect Information Using Automated Processes

We may if appropriate use automated processes such as scripts & automatically transmit user data to collect information such as your IP address, time on site, pages you visit on our website, frequency of your visits, what devices & software you are using to access our website & which website / URL you came from. We may use third-party scripts to do this such as Google Analytics & Web Server Stats to track this data – this data is anonymous & helps us better understand our visitors, where they come from, and how they use our website.

How We Collect Data Using Cookies

We may if appropriate use cookies to gain / store information about you & the way you use this website. The ?cookies? are automatically downloaded and stored on your computer ? more information about how we use cookies/how you can remove cookies is detailed in our Cookie Policy

How We May Use Data We Collect

Here’s how we may use the data we collect about you:

To provide you with information about other products that may be of interest to you.
To inform you of any changes to our website services or products that could affect you.
To Improve our website & provide you with a better / personalized service / user experience.
To send periodic emails regarding your order & other products / services / promotions.
To create advertisements better tailored to our user’s preferences

How We Protect The Data We Store

Here’s how we protect your data:

Only non-sensitive / non-identifiable information is stored on our servers.
We store information for the purpose of accounting / marketing as mandated by law.
Emails are stored on our secure autoresponder servers with tight server security or stored in encrypted folders.
Our PCs / servers have up-to-date anti-virus / anti-malware software, have login security & are regularly security patched.
Our websites are regularly screened / patched for security holes & vulnerabilities.

Disclosing Your Information to Others

We don?t disclose any information to any other party other than in exceptional circumstances detailed below:

We sell any or all of our products, business, or websites to a new owner.
Where we are legally required to do so.
Where we use a third party to help us protect / manage / use your data.

How long do we store your information?

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

How can you protect your information?

We urge you to take steps to keep your personal information safe by not sharing it with others or posting it online

Legal Basis for Collecting and Processing Personal Data

Our legal basis for collecting and using the personal data described in this policy depends on the personal data we collect and the specific context in which we collect the information such as: –

We need to perform a contract with you
You have given us permission to do so
Processing your personal data is in our legitimate interests
We need to comply with the law.

Adverts & Outbound Links

The company may on occasion host advertisements or links & publish these on third-party sites – we are not responsible for the privacy practices of any such sites or in any way endorses their conduct. It’s the responsibility of the user to examine the practices & policies of any third-party sites.

Sensitive Data Privacy Disclaimer

The company does not store or collect any sensitive personal information that can lead to any financial loss or that could be used for identity theft such as personal addresses or card details. All / any such transactions are done on the payment aggregator?s own secure servers. Where payment is required, the customer is redirected to a payment aggregator’s website & then routed back to our website once payment is complete.

Data Privacy & The Law

Your data privacy is protected under various International Privacy Laws such as GDPR, Privacy & Electronic Communications (EC Directive) Regulations the OECD, CPPA & other global privacy laws. Our company stores data in compliance with such laws but is not subject to be bound by these laws where they do not apply.

Data Protection Rights

If you are a resident of the US / European Economic Area (EEA), you may have certain data protection rights.

These rights may include:

The right to be informed of your rights.
The right to access, update or delete the information we have on you.
The right of rectification (to correct mistakes).
The right to erasure (known as ?the right to be forgotten?).
The right to restrict the processing of your data.
The right to data portability.
The right to withdraw consent.

Withdrawing Consent

Depending on where you live you may / may not be entitled to ask for your data to be removed at no charge or for the company to supply a report that details the data that we store about you – you must request this in writing to our DPO (Data Protection Officer)

CCPA Compliance

California was the first US state law to require commercial websites and online services to post a privacy policy – other US States & countries are following suit. The law stretches well beyond California to require a person or company trading in the United States (and conceivably the world) that operates websites collecting personally identifiable information to post a privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared

According to CalOPPA/CCPA:
Users can visit our site anonymously if they chose using "in-private / incognito" browsing – this option is available through most modern browsers.

Users may be notified of any privacy policy changes:

On our Privacy Policy Page

Users may able to change their personal information:

By logging in to our website account / contacting our DPO depending on the product.

How does our site handle do not track signals?

We honor ‘do not track’ signals and ‘do not track’ plant cookies. To the best of our knowledge we do not use advertising services that do not have a (DNT) mechanism in place.

Does our site allow third-party behavioral tracking?

The company may on occasion use behavioral tracking such as mouse movement tracking.to help us design web pages & improve content.

COPPA (Children Online Privacy Protection Act)

The Children’s Online Privacy Protection Act (COPPA) puts parents in control with CCPA the age requirement in some jurisdictions has now been raised to 16 years of age.

We do not specifically target or collect any information from children under 16 other than for transactional/accounting purposes.

Fair Information Practices

Our company follows Fair Information Practices to protect personal information & provide proper disclosure on any data breach events.

Should a data breach event occur we will notify all affected users via email within 180 business days of the event.

CAN SPAM Act Compliance

CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them.

We collect your email address in order to:

Send information / messages & respond to inquiries
Process orders and send login information and updates.
Send additional information related to your product and/or service.
Send marketing emails & circulars.

In accordance with CANSPAM we agree to the following:

NOT to use false, or misleading subject lines.
Identify advertisements / offers in a reasonable way.
Include our physical address / head office of our business.
Monitor third-party email marketing services for compliance.
Allow users to unsubscribe from our circulars.

If at any time you would like to unsubscribe, you can do so by clicking the unsubscribe link in the footer of any email.

Our Right to Change This Privacy Policy

We reserve the right to change this Privacy Policy at any time & without notice. We will post those changes on this page. We may also send you an email advising you of any such changes at our discretion.

Contacting Us / Removing Your Data

If you have any questions regarding this Privacy Policy, please email our DPO (Data Protection Officer) – details are provided on this page.